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Technology Support Center » District Password Policy Change

District Password Policy Change

Henderson Co. Schools employees are now required to update their password every 120 days. You will be prompted to change your password upon logging into a district computer. Your new password will have to meet minimum complexity requirements.


Please create a password that has at least three of the following four complexity requirements and must be a minimal of 8 characters:


  • uppercase characters (A through Z)
  • lowercase characters (a through z)
  • a number (0 through 9)
  • special symbols or non-alphabetic/non-numeric characters (for example: !, $, #, %, etc.)
  • it cannot contain any part of your old password and cannot contain any part of your name
If you are on a school system computer, you can reset your password by logging in and pressing CTRL+ALT+DELETE and choosing "change a password".
If you need to change your password from your mobile device or a home computer, please click on the reset password button below to reset your password.  This process will not work if your password has expired, you have forgotten your password or your account is locked due to failed login attempts.  


This will also change your Google password although there is a slight delay between the sync of the two. You may have to use your old password for a little bit longer for Google. The tech support dept. is here to assist as needed. Please call 270-831-8759 if you need assistance.


You will also need to update the password on any mobile device that you have your email configured on when you are prompted.